User Agreement

Terms & Conditions

Please read these terms carefully before utilizing our online services.

1. Acceptance of Terms

By accessing and placing orders on DastaanX / UrbanXPK, you agree to comply with and be bound by these terms and conditions.

2. Orders and Pricing

All orders are subject to availability and confirmation of order price. In the event of a pricing or stock error, we reserve the right to cancel or adjust the order before dispatch.

3. Shipping & Delivery

We deliver nationwide across Pakistan. Estimated delivery timeframes are provided as guidelines and may vary during national holidays or courier volume peaks.

4. Returns & Warranty

Eligible items may be exchanged or returned within 7 days of delivery in accordance with our return guidelines.